What countries do you ship to?

Most of our orders come from USA, Canada, UK, France, Australia, Sweden, Germany etc. But we ship virtually to all major countries. Please contact us if you have any questions.

Where are the items from?

Most items from RedChineseDress.com will be shipped from China. Some of them may shipped from the U.S.

What’s the estimated delivery time and how much does it costs?

The total waiting time before receiving your order will be Product Preparation Time + the Domestic Shipping Time + International Shipping Time. The preparation time for ready to wear standard size gourmet and other regular items is 1-4 days. Made-to-Order and Custom-Made items could take up from 7-45 days. The domestic shipping time normally take 2-5 days (from ware house to international shipping carriers which is the DHL we are using).

FREE EXPRESS SHIPPING – 5-10 business days

All orders over $168 are FREE of charge. It usually takes 5-10 business days for the international package to arrive. (Processing time is not included and it’s vary for different dresses. Custom-Made and Made-to-Order dresses could require up to 45 days.)

EXPRESS SHIPPING – $29.99, 5-10 business days

  • We charge flat express shipping rate $29.99 for the first item, and $6 for each items after the first item.
  • It usually takes 3-10 business days for the international package to arrive. DHL is our main international carrier, but we also use SFExpress to delivery orders to HongKong.
  • Processing time is not including and it’s vary for different dresses. Custom-Made and Made-to-Order dresses could require up to 45 days.)

STANDARD SHIPPING – $9.99, 6-35 business days

  • We charge flat shipping rate $9.99 for the first item, and $4 for each items after the first item.
  • It usually takes 6-35 business days for the international package to arrive.
  • Processing time is not including and it’s vary for different dresses. Custom-Made and Made-to-Order dresses could require up to 45 days.)

OVER SIZE ITEMS

  • Some over sized wedding gown or high value dress may cost $25-$45 more for shipping because of the box size, clothes weight, the value of the dress and/or the delicate details. Even though we will not charge the additional fee for shipping the over size item, the actual shipping cost are not returnable or refundable (we will either email you the actual shipping cost or add it into the custom note before/when ship the item out)

FREE GIFTS

  • We are responsible for shipping out the prizes that customers win from a monthly giveaway or other special online events. Customer does NOT need to pay for the shipping.
  • Customer can order certain wedding favor boxes and red envelopes with no charge by spreading the words for us. However we are not responsible for the shipping cost to those items. Visitors are welcome to choose STANDARD or EXPRESS SHIPPING options to meet their own needs.

There’s the estimated time in the chart above. However, we have no control over the delay that may be caused by weather, or customs, etc. For request of urgent delivery, please contact us before you place the order.

Shipping maybe delay due to all major holidays especially around the Lunar New Years. Please view the Calendar for holiday schedules.

All international shipments sent from a country to another must clear the customs first. Sometimes, they may hold the items and collect taxes, customs duties or other fees. It’s levied by your destination country, the product you order and/or the value of the products. We have no control over these charges and cannot predict what they may be. Please contact your local customs office for further information.

How do I track the orders?

Normally you should receive two track notes. You will receive the first note after your order is shipped from storage to an international shipping company. Then you will receive your tracking # after the international shipping has been processed. If for some reason, you didn’t receive the email notice, please Contact Us with emails.